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Good hygiene is key to the health of the retail sector

Increasing shopper dwell time can generate loyalty with your brand and encourage repeat customers; Initial Caribbean can help increase your chances of this with our services. Clean, hygienic and pleasant smelling facilities will improve your customers' shopping experience and their overall impression of the shop and brand, possibly even becoming the factor that influences their decision to return.

Customers will usually expect a minimum standard of cleanliness in a public washroom, it can negatively reflect on your brand image, reduce the length of stay and spend, and drive people away if these standards are not met.

"Businesses who can build a great washroom experience by providing as many cleanliness cues... have a unique opportunity to build stronger customer relationships."

Our Service promise

Every single day, globally, Initial service technicians deliver efficient and effective (and discreet) products & services. With flexible service contracts tailored specifically to your needs, Initial takes pride in delivering the highest levels of service, innovative solutions and professional customer care. We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste while ensuring compliance with all hygiene and environmental regulations.

1. Contact

Call us and our local team will contact you.

  • Local expert surveyors 
  • Calls returned within 24 hours (Mon-Fri)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience
  • Solutions tailored to your business requirements
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed within a maximum of 10 days following your order.

  • Appointment at a time of your convenience
  • Quick, discreet installation of certified products
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • 48 hour issue resolution
  • Proof of service made available online
Contact us today