General FAQs

Our exclusive, high quality products and services are unique to Initial Caribbean. While complying with all health and safety regulations. Initial service teams are also specially trained to perform the services quickly & efficiently at a consistently high standard so your business can focus on other, more important activities.

We operate throughout the whole Caribbean and serve some of the largest companies in. No matter the size of your business,weaim to provide consistently high levels of service.

Initial Caribbean strive for high quality service, efficiency and providing value for money. We have recieved recognition in the form of customer commendations and global awards throughout our many yars of experience.

We will arrange a meeting with you to conduct a thorough assessment of your premises & your current hygiene standards. After we understand what you need, you will then be provided with a detailed, fully-quoted hygiene solution to meet your specific deadlines.

We aim to provide our high quality service at affordable prices for all of our clients, however large or small your service level agreement. You will also have a single point of contact whenever you deal with Initial Caribbean; your dedicated account consultant can offer expert advice based on your businesses hygiene requirements and will be highly responsive to any questions you may have.

Our dedicated account team will accompany you every step of the way. We've gained many years of experience and along the way have migrated many customers from existing providers to Initial Hygiene with zero disruption in service cover. We get to know how your business operates your specific requirements so that we can implement our hygiene services accordingly.

During your very first meeting with your local Hygiene expert, you will have the opportunity to discuss your exact service requirements and preferences, which we will try our best to fulfil.

Our focus on research and development means that our hygiene service offering is continually developing and we are always keen to utilise the most up-to-date technology advancements in our drive to increase hygiene standards whilst keeping the environment in mind. Our account consultants are committed to providing you with the latest relevant information at regular intervals.

During your very first meeting with your local Hygiene expert, you will have the opportunity to discuss your exact service requirements and preferences, which we will try our best to fulfil.

Research and development is an important aspect of how we provide such high quality service. We are always keen to utilise the most up-to-date technology advancements in our drive to increase hygiene standards whilst keeping the environment in mind. Our expert account consultants are dedicated to providing you with the latest relevant information at regular intervals to keep you up date.

One of the most important parts of our service is the preliminary survey we provide, our hygiene expert will carry out this assessment to help illusstrate your exact needs. The survey includes the identification of any risks to health, humidity levels and other checks such as your hand dryer speed and temperature.

Our hygiene specialists will continuously evaluate your site with regular visits. If they notice any potential risks or hot spots for improvement they will ensure it is brought to your attention immediately.

Initial has had business relationships with thousands of industrialists around the world, so we know that good health and safety is important to business performance. That's why our solutions – from dispensers with integral antibacterial technology in washrooms, to anti-fatigue mats in production areas – have been designed to protect people and improve the environment where they work.

For Initial, the right impression and the complete customer experience are essential for your business. And for this reason, we have effective and exclusive solutions for hygiene and the improvement of the atmosphere that perfectly suit your decor, which will enhance your brand image.

First impressions matter and influence customer buying decisions. Poor restroom hygiene can send the wrong message and deter a customer from returning. Our comprehensive restroom hygiene line offers new options for the guest washroom experience that range from color-matched devices to scent enhancement and odor sanitization.

For Initial, the protection of employees against occupational diseases is important for staff performance. That's why our Signature line with integral antibacterial technology is perfect for helping to reduce the spread of germs in the office and thus improve productivity and reduce absenteeism.

We have also had business relationships with schools and other educational establishments around the world and we have various ranges to meet your specific needs especially in a dynamic educational environment. Dispensers are designed for strength and are also ergonomic, and feature integral antibacterial technology to help improve hygiene standards in a busy teaching environment.

Our ranges have not only been improved to enhance your toilets and affirm your tastes to your customers; they have also been designed for their solidity, ease of cleaning and practical maintenance.

Reliable advice is important to any business. Our focus on research and development means that our perception of hygiene is constantly developing and we enthusiastically use the latest technology to raise our hygiene standards. We pride ourselves on using a range of environmentally friendly products and processes and are always on the lookout for new opportunities to reduce our carbon footprint. Our goal is better production, better innovative hygiene solutions adapted to your needs while being aware of the environment.

We offer complete solutions according to your needs. We have the right hygiene solutions for you, whether your business is small, medium or large.