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Washroom Service FAQs

How much do your dispensers cost - will I pay a one off charge or ongoing instalments?

This depends on the solution you are interested in. Most of our dispensers include some supplies that we are provided on a scheduled basis. Often, the cost of renting our dispensers is distributed over the length of the contract. 

Who will be fitting the equipment in my washrooms?

Our installation team will carry out the necessary work at a time that is convenient for you. They are fully certified and extensively trained technicians who will ensure your selection of products are fitted to the highest standards in your facilities.

Can you provide an all-in-one service?

Initial provides the most comprehensive range of hygiene services within washroom and out-of-washroom. Along with our pest control business Rentokil in the country, we can provide complete solutions to create healthier working environments and make your workplaces better places to be for both staff and visitors.

Is Signature simple to clean and maintain?

Signature dispensers are designed to make cleaning and servicing easy. The unit's surface is smooth with curves, harbouring less dirt and making cleaning quick and simple. A viewing window allows staff to instantly know when to replenish and our soap cartridges are easy and convenient to install.

Is Signature expensive?

Signature represents great value based on its award-winning design, integral antibacterial technology, adherence to the highest safety standards, and its service by highly trained experts.

Is Signature strong enough to meet my business need?

Signature has been designed to be highly reliable, robust and incorporates tamper-proof lockable covers. This award winning range has been rigorously tested and is used in some of the busiest washrooms, i.e. shopping malls.

Is the Signature range comprehensive to meet all my needs?

Signature solutions cover all washroom needs from cubicle, to hand washing and drying, to feminine and air hygiene.

Why should I choose Initial as a feminine hygiene sanitary service provider?

Our feminine hygiene sanitary service gives the peace of mind and confidence that you are providing your visitors and employees with a safe, discreet, easy to use and hygienic sanitary solution. Our automatic, handsfree feminine sanitary units, with integral antibacterial technology, offer the most hygienic solution to help prevent the spread of germs.

What service options do you provide for feminine hygiene sanitary service?

We can service sanitary units based on your company’s need – either weekly, fortnightly or four weekly. Our 'On-site Sanitation Service' is unique in the market and combines discrete on-site servicing and sanitising, underpinned by our antibacterial coated unit with protective bin liner and deodoriser. And Initial’s disposal service ensures waste is handled in a safe, sensitive & environmentally friendly manner.

Find out more about our commitment to enhancing your hygiene and reputation.