Creating the right customer experience for all of your guests is vital. Just one poor experience can greatly impact customer loyalty, and make them less likely to return.
One of the best methods for influencing customers perceptions of your business is having hygienic facilities. Communal washrooms play a key role in turning a mediocre stay into an exceptional one, and could in turn, become the main aspect of a recommendation to friends and colleagues.
The entrance/ lobby to a hotel is usally the focal point for most hotel establishments, due to the fact that it is first impression of what to expect in their rooms. From the moment a guest walks through the door, the high brand expections are ignited. So it is more important than ever to provide a great first impression to all guests and visitors.
Germs can easily be transferred from the most bacteria ridden spots, such as the bathroom, to the rest of the hotel suite. This is mainly because of the fact that unhygienic surfaces are much more than just what is visible, it's what is invisible to the naked eye.
The importance of a good washroom experience is occasionally overlooked. By providing an excellent washroom experience could influence a hotel guest's overall attitude towards your brand for the good, enhancing their perception of the business, quality of service and standard of good hygiene it offers guests.
Cross-contamination and spread of bacteria in kitchens can occur easily if proper hygiene practices are not put in place. Ensure that the right facilities are in place to ensure kitchen staff can keep the area clean by using the following tips:
An unhygienic leisure facility area gives a poor impression to all visitors and can create a breeding ground for harmful bacteria which can directly affect your guests if not cleaned properly.
With high human interaction and heavy usage, conference rooms and business centres in hotels create a breeding ground for harmful bacteria. By providing clean business facilities creates a pleasant guest experience and reflects well on your brand.
Our paper towel dispenser features the same antibacterial surface as our soap dispensers and ensures towels are always free from contamination.